Shipping information
All products are shipped securely from within the EU, many directly from Germany. Discretion, security, and reliability are our top priorities.
Processing time
Orders placed before 12 PM will be processed the same day. You will usually receive the tracking number within 24–72 hours (weekdays).
Maximum safety
We use stealth shipping. We guarantee a delivery rate of 99.5%, based on the last 1000 shipments.
Goodwill in case of non-delivery
Should a package not arrive, we will resend it as a courtesy. However, this is rarely necessary, as 99.5% of all packages reach their destination safely.
Shipping warehouse
Multi-Warehouse Structure:
For logistical reasons, we have divided our brands into different warehouses. If low shipping costs are important to you, we recommend ordering from the same brand, as these are usually stored in the same warehouse.
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Shipping for orders from different warehouses:
If you order products from different warehouses, the products will be shipped as separate orders and billed separately. This means that the shipping fee may be charged multiple times and the shipments will arrive separately.
Frequently Asked Questions
Our stealth shipping means we design your shipment to look like a completely normal online order. The goal is to protect your privacy – from the outside, it looks like a regular online order from any online shop. For security reasons, we don’t disclose any further details.
Shipping usually takes 2-4 business days (Monday to Friday), but can occasionally take longer. We ask for your understanding if there are any delays, but this is very rare. We are known for our lightning-fast shipping.
Orders received by 12 noon will be processed the same day. This ensures your package is shipped as quickly as possible.
Shipping cost because we place great importance on high-quality, well-disguised packaging and take great care when delivering our packages, so that authorities cannot easily intercept them. This careful packaging ensures that your package arrives discreetly and safely. This is for everyone’s safety.
Should your order not arrive, we will resend it as a courtesy (provided the tracking number does not indicate that you have accepted the package). But don’t worry, this happens extremely rarely and is usually due to the delivery service. Please note that we do not offer refunds.
yes shipping cost is low for bulk orders
We go far beyond standard measures to protect your data. Our entire shop and all data it contains are fully encrypted with Luks7 . This means we use state-of-the-art encryption technologies to keep your sensitive information safe. We also regularly delete all order data to ensure maximum security.Â
We regularly delete your data as soon as it is no longer needed to process your order. This practice minimizes the risk of your information ever being compromised and underscores our commitment to your privacy and our security.